Go Back   Vista Help Forum » Windows Vista » Vista A/V Forum
Thread Tools Display Modes
Old 06-12-2009
ktamburo ktamburo is offline
Join Date: Jun 2009
Posts: 1
ktamburo is on a distinguished road
Question Webcam malfunctions and TV tuner missing

I'm not sure if the two are related but the errors in both my in-built HP webcam and a missing TV tuner seemed to happen at the same time.

My webcam will function properly on WindowsLive and Facebook but will display an error message in the HP MediaSmart Webcam interface. It says that the software cannot locate the device and that I should close all other programs that may be using the device.
I checked the drivers and everything was OK. I uninstalled and reinstalled the drivers and still MediaSmart cannot locate the device.

Also, my TV tuner drivers seem to have gone missing as well. In the media center it states that no tuner hardware was found.

I'm running Vista Home Premium on an HP Pav DV5000 that is no more than 7 months old. The errors started occuring maybe a month ago.
Reply With Quote
Old 06-13-2009
luckypunq's Avatar
luckypunq luckypunq is offline
Agent - Level 3
Join Date: Mar 2009
Posts: 286
luckypunq is on a distinguished road

I don`t know about the TV tuner, but as far as the webcam goes make sure that Windows live is turned off in the system tray before openning media smart. I do not think that is the issue though as both problems seem related to Mediasmart (oxymoron?). There are a few different PAV DV5000 models please be more specific in your reeply so I can find the right drivers and software, or find any current incompatabilities that may currently exist for you hardware.

Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
webcam connection problem Avrohom Vista Hardware Forum 1 08-13-2013 07:20 AM
webcam help!!! chanveil Vista A/V Forum 0 12-30-2010 03:56 AM
Help For TV Tuner - Windows Media Centre alex8525 Vista A/V Forum 1 05-04-2009 03:13 PM
Webcam Problem johncmc76 Vista Help Forum 1 01-17-2009 07:47 AM
VISTA Driver Store / TV Tuner Problem lloydkuhnle Vista Hardware Forum 0 05-14-2008 05:43 PM