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Old 06-22-2009
chowmein chowmein is offline
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Default bluescreen

sorry if this is in the wrong place.

but my computer, sorry i dont know all the specs, im not a tech person, is a compaq laptop, vista home premium, 6 months old.

last night while mcafee was doing its routine scan i got blue screened. i log into safe mode and these are the details of the crash:



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 8F75088A
BCP3: 9EFC1018
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini062209-09.dmp
C:\Users\Brice\AppData\Local\Temp\WER-66565-0.sysdata.xml
C:\Users\Brice\AppData\Local\Temp\WER70FA.tmp.vers ion.txt

anyone?
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Old 06-22-2009
luckypunq's Avatar
luckypunq luckypunq is offline
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If you can start up your PC and install service pack 2 via the Windows updater service (in start menu). Then get the latest patches for MacaFee. It is impossible to know what is going on with your system from the information given, but it may be malware related. However as I say it is best you get all your updates into your system before proceeding.
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