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Old 12-26-2007
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ddw328 ddw328 is offline
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Unhappy Can't install zune software on vista-HELP!!!

So, microsoft could not help me other than tell me it's a problem with vista's windows defender. I have a dell computer and after calling dell and being told I would have to pay hundreds of dollars to help me, I decided to seek help here.

I have the zune software downloaded yet it does not install fully. This is the error message that comes up:
Setup must stop because the required package 'Creating System Restore Point' failed to install.
Error Code: 0x80004002

I tried disabling windows defender and that didn't work.

SOMEONE PLEASE HELP!!!

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