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Old 04-12-2009
bd528 bd528 is offline
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Default Unidentified Network (possible Norton issue)

Hi,

I have an off the shelf Dell machine. Today I decided to unistall Norton from my machine, and since doing so (although I'm not sure if its the reason) I can no longer connect to the internet. My laptop which is wirless connect to the same router has no problems connecting at all.
I called AOL tech support, which were unusually helpful, but couldnt resolve the issue. I tried re-installing Norton and this hasnt helped.
In Network Connections, the status of the Local Area Connection is "Unidentified Network", and the connectivity is "Access to local only".



If anyone could provide some help I would be very grateful.
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Old 04-12-2009
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luckypunq luckypunq is offline
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You may have to manually create the wireless settings, if you have not already done so. If not, then look at this post where there is a video demonstration of the operation linked. Also worth trying is re-installing the drivers for the wireless, uninstall the device first , then re-install the drivers after rebooting the machine.

Last edited by luckypunq; 04-12-2009 at 08:54 PM.
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Old 04-13-2009
bd528 bd528 is offline
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Hi,

Thanks for the reply. Sadly, I got impatient and did a system restore , all resolved now, but again thanks.
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