software can't update

[lefty8]

I bought a laptop a few weeks ago and have had no problem except this one.



I have an internet connection (im using it right now), but every time I run any software that need to connect or need to upload from the internet it can't find a connection. Example, adobe photoshop can't connect to adobe for the latest updates. The only software that does find connectivity are the pre-installed softwares. I have set firewall exceptions, turn off the firewall and gone through the advaced controls but still now solution. Also I no it is not my router/network because when I connect to a different network I have the same problem.

this is very frustrating.