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Old 01-12-2009
786786 786786 is offline
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Default Black blank screen with white flashing dash in upper left corner

I have a HP Pavillion Windows Vista computer which I brought less then 6 months ago. This morning when I tried to turn it on the HP blue logo came up as usual but a black blank screen with a white flashing dash in the upper left corner followed. I can't fix the problem. I would appreciate any help. Thanks.

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Old 01-14-2009
Computer Age Computer Age is offline
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This is probably because the CONFIG.SYS file is missing. This has happened to me before when I had an HP PC and when my kid was cleaning up the system, he deleted it accidentally. Try using a recovery disc or Vista disc to reinstall it. Or call HP support because you are in your 1 year warranty period. They helped me during my warranty period by trying to repair it. In my case, my HP laptop was replaced.
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Last edited by Computer Age; 01-31-2011 at 08:02 AM.
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