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cannot get into my user account - Vista Help Forum

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Old 05-17-2011
kharlizben kharlizben is offline
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Default cannot get into my user account

when I type in my password, I get a message saying that my account cannot be accessed. I can still use the guest option but I cannot access my own user account. I will try it again and get the exact wording of the error message.

thank you,
elizabeth

the exact error message I get while I am trying to log on is this;

'The User Profile Service failed the logon.
User profile cannot be loaded.'



I have restarted several times. There was no precursor or warning to this.

Last edited by kharlizben; 05-17-2011 at 01:25 PM. Reason: additional information
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